Moon Palace Jamaica - All Inclusive
Qué dicen los huéspedes
It was a great location for teenage kids, which is exactly. A large family vacation with six adults and six children. The Flo Rider, and wired lounge were a big hit.
Rena
enero de 2024
The staff and food were exceptional! The hotel room had a great view of the beach and surrounding areas, as well as there was very good access to the beach front, pools and town centre. My children enjoyed the game room as well.
Glenroy
diciembre de 2024
Amenities and range on offer
Yvette
junio de 2024
Honestly, everything was wonderful except for one issue. When I arrived at the hotel, I was supposed to check in at 3:00 PM, but unfortunately, I wasn’t able to do so until around 5:00 PM. This delay was quite frustrating, as I believe check-in should happen exactly at the scheduled time. That being said, I truly loved the staff — they were amazing, very friendly, helpful, and always welcomed us with a smile. The food was also excellent, the atmosphere was great, and overall, everything else was absolutely wonderful.
Nuha
abril de 2025
It’s a wow , staff was friendly, very very clean food was excellent extremely good mini bar was free, I would recommend it it’s one off the hotels party , drinks on the house ,beach front was clean all surrounding areas all the facilities was so good massage ,therapy,excellent combo,fabulous indeed I couldn’t complain about a thing enjoy myself to the max wish I had more time the ambience was lovely ,decor and well bright and Jason was very helpful well spoken, wine& spirit Italian restaurant, all variety off food was in the restaurant to choose from . You name it they got . Only one small the bath robe logo could be abit bigger. Smile)
Thompson
octubre de 2024
1. Lots to keep kids entertained - arcade , play room, night shows eg magic show , pools, slides, beach volley ball, beach obstacle course. My kids loved it all. 2. Lots of food options kids will love eg donuts at breakfast, crepes, ice cream, pizza, burger, nuggets , no shortage of these. We also enjoyed hibachi and steak and seafood restaurants. 3. Massive property so lots of pool and beach options 4. Fairly friendly and responsive staff. Constantly checking in and clearing plates and offering new drinks. 5. Mobile app made booking restaurants a breeze and keeping up to date on activities and events.
Anonymous
mayo de 2025
The hotel is beautiful, restaurants are good especially the jerk hut and Momo. The entertainment is good. I only really appreciated the jamaican culture show. Beach is ok, not comparable to other places on the island like Negril but decent. Oustanding service, Ashely and Yaneak at the reception helped me a lot with check-in and sorting out things during my stay. I really also appreciated the work of the laundry service. All the ladies at the Concierge and laundry service who brought me my clothes last minute were amazing.
Raissa
abril de 2025
The location was stunning, the beach was beautiful, and the staff embodied an authentic Jamaican vibe—it was amazing! Jamaicans have a laid-back attitude, and to truly enjoy the experience, you have to embrace their Bob Marley-inspired energy. I loved that this hotel is one of the few in the world that still maintains an old-school charm, especially in the Gondola restaurant—don’t lose that special touch! The background reggae music and Bob Marley tunes added to the atmosphere beautifully. The hotel’s app was also excellent for making restaurant reservations and ordering room service
Mariana
febrero de 2025
We were here for a total of 7 days. I loved the variety of food at the buffet. The specialty restaurants were very nice as well. The staff was pleasant for the most part. The check-in staff deserved a raise. The entire crew was fantastic.
D
mayo de 2025
staff, food and property
Rigg-mils
mayo de 2024
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